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Terms & Conditions


Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

Throughout this document, “” “we”, “us”, “our”, “ours” refer to website/app. Wherever the text mentions ‘you’ or ‘your’, this means YOU (reader/customer).


About Us:

This Website is an internet-based e-commerce supply chain portal.

Use of the Website is offered to you conditional upon your acceptance of these Terms. By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Website. If you do not agree with any amendments made by to these Terms at any time in future, you must stop using the Website with immediate effect. at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

The information, software, products, and services published on the portal may include inaccuracies, or incomplete data. and its affiliates do not guarantee the accuracy of and disclaim liability for inaccuracies relating to the information and description of the dental products and any other products displayed on this portal (including, without limitation, photographs, list of amenities, general product descriptions etc.), much of which information is provided by the respective suppliers, or third parties. Changes are periodically added to the information herein. and its affiliates, and/or their respective suppliers may make improvements, additions and/or changes on this web site at any time without providing any prior notice.



The portal, and each of its modules, together with the arrangement and compilation of the content found on this site, is the copyrighted property of and its subsidiary company/or various third-party providers and distributors.

Much of the content found on this site is owned by third party providers and distributors and other information providers. In addition, the trademarks, logos and service marks displayed on this site (collectively, the "Trademarks") are registered and common law Trademarks of, its affiliates, and various third parties.

Nothing contained on this site should be construed as granting, by implication, or otherwise, any license or right to use any of the Trademarks without the written permission of Essential Dental Products, or such other party that may own the Trademarks.



Limitations of use

The portal grants you a limited, non- transferable license to use the portal in accordance with the terms and conditions of the Agreement. You may only use this portal to make legitimate inquiries, reservations or purchases and shall not use this portal for any other purposes, including without limitation, to make any speculative or fraudulent reservation or any reservation or purchase in anticipation of demand.

This portal and the content provided in this portal, including the text, graphics, button icons, audio and video clips, digital downloads, data compilations and software, may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed without the written permission of third-party providers and distributors. You may download, display, and print the materials presented on this site for non- commercial use only.


Privacy policy

The privacy policy is available for review at privacy policy, and you agree that you have read the Privacy Policy and that the terms of such policy are reasonable and are acceptable to you. You consent to the use of your personal information by us and/or its third-party providers and distributors in accordance with the terms of and for the purposes set forth in our Privacy Policy.



Prices are inclusive of GST. The Company reserves the right to amend the prices without notice. Prices mentioned on our site are in INR (Indian National Rupee). Prices does not include any State Entry Taxes, Octroi, these charges have to be borne by the buyer.


Modifications may any time modify this terms and conditions and your continued use of this portal will be conditioned upon the terms and conditions in force at the time of your use.


Refund and cancellation

The Refund/Cancellation policy is available for review at Refund/Cancellation policy, and you agree that you have read the Refund/Cancellation policy and that the terms of such policy are reasonable and are acceptable to you. Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. All Returns are subject to approval and restocking charges of 10%.



Shipping & Delivery policy

Orders are shipped through registered domestic courier companies and /or speed post only.

We have the right to cancel your order before shipping products.

Delivery Period is within 24 hours to 15 days after the receipt of order (depending on the product availability). Any delay beyond this shall be informed to the customer beforehand. is not liable for any delay in delivery by the courier company/postal authorities.

Delivery of all orders will be to registered address of the buyer as per the what is mentioned in the order details. is in no way responsible for any damage to the order while in transit to the buyer. is proud to use Payment Gateway EBS for fast, easy and efficient secure payments.


User Account, Password, and Security:


If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website.

In consideration of your use of the Website, you agree to (a) provide accurate, current, and complete information about you as may be prompted by any registration forms on the Website (“Registration Details”); (b) maintain and promptly update the Registration Details, and any other information you provide to Company, to keep it accurate, current and complete.

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session.

You acknowledge and agree that any information provided by you is only yours and does not infringe the confidentiality of a third party/person in any way.

If any issue is suspected as per the confidentiality of your account, you might be asked to change your password or re-register with no liability of website/app.



Your Purchases/Orders

We have the right to cancel your order before shipping products.

The Products can be purchased through the Website through various methods of payments offered such as online payment through Paytm Wallet, Bank Transfer through NEFT/Bank Deposit, Cash on Delivery and Online Payments through credit card/debit card/ card-based EMI/ Net Banking.

The sale/purchase of Products shall be additionally governed by specific policies like Cancellation and Refunds Policy, Shipping Policy, Payments Policy, etc., and all of which are incorporated here by reference. In addition, these Terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.

You acknowledge and undertake that you are wholly responsible for your decision to buy any product/products after your own analysis, judgement and thereafter transaction done by you on this website. website/app takes no responsibility of the usage, implementation, and result/outcome of the products. It is entirely buyer’s/user’s responsibility to choose and decide the right product. If you are making a purchase on someone else’s behalf, you agree and bound the account holder to all the terms and conditions of website/app.

In case of any violation of the terms and conditions, website/app reserves the right to refuse further use of services or even terminate account without any prior notice.

Entitlement to the goods remains with website/app until you have paid for them. Entitlement will pass to you once the goods are paid in full and all payments have been cleared by a relevant banking process. website/app reserves the right to not allow any changes to the order after the order has been accepted/placed. We will not be responsible for any transactions done by mistake due to any internet issue at customer’s end.


Limitation of liability assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or you're downloading of any materials, data, text, images, video, or audio from the portal. in no event shall or any third-party providers or distributors be liable for any injury, loss, claim, damage, or any special, exemplary, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:

-        any use of this site or content found herein,

-        any failure or delay (including, but not limited to the use of or inability to use any component of this site whether for information, comparisons or making reservations), or

-        the performance or nonperformance by the portal or any third-party providers or distributors, including, but not limited to, nonperformance resulting from reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party., its affiliates, and/or their respective suppliers hereby disclaim all warranties and conditions regarding this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.



You shall defend and indemnify and any third-party providers and distributors and their officers, directors, employees and agents from and against any claim, recoveries, losses, damages, fines, penalties, cause of action or demands, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this Portal.


Termination may terminate this Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which and its third-party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to and its third-party providers or distributors, as applicable.


Additional conditions

Additional conditions may apply to purchase of goods and services and other use of portions of this portal, and you agree for the same.



These terms and conditions shall deem to be severable, If any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.


No resale of service

You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.



International Orders

International orders must be made online. User is requested to send the list via email to us.


Schemes & offers

Company reserves the right to withdraw or/and change the schemes & offers without notice. Any items sold under Offers & schemes cannot be taken back under any circumstances. Items under Special Offer & Schemes are available till Stocks lasts.


Changes to this Terms & Conditions

We may update our Terms & Conditions from time to time. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Terms & Conditions.

You are advised to review this Terms & Conditions periodically for any changes. Changes to this Terms & Conditions are effective when they are posted on this page.


Contact Us

If you have any questions about this Terms & Conditions, you can contact us:

By email:


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